FAQ
Frequently Asked Questions
Who is inLIFE Wellness?
inLIFE Wellness offers Reformer Pilates and Group Exercise classes. Our Reformer Pilates classes offer classic and contemporary style flows, while our Fusion classes add splashes of strength, cardio, barre and boxing throughout our timetable, giving you variety and membership value. All of our classes are suitable for all fitness and experience levels.
I’ve never done Reformer Pilates, will I be ok?
Of course! Around 90% of new members haven’t done Reformer Pilates before. All of our classes are beginner friendly and we very much welcome new members and beginners!
What is the best way to start?
The best way to start at any inLIFE studio is by purchasing our 1 Week Studio Trial for $29. Included in the trial is 7 class credits, a free pair of grip socks and a complimentary 1:1 introductory session to help get you started. Our instructor will guide you through light movement and discuss any required modifications so that you feel comfortable and confident to join one of our group classes. Your 1 Week Trial starts on the day you do your first class, not the day you register online.
How do I book a class?
The easiest way to book a class is through the inLIFE Wellness app. If you require assistance, please reach out to your local or home studio.
I haven’t exercised for 10 years, is this suitable for me?
Yes, it sure is! Our classes are tailored for all fitness and experience levels. The beautiful thing about Reformer Pilates and our other classes is that you receive a great workout whether you’re super fit, a beginner, a bit self-conscious or just getting back into it. Due to the style of classes we provide and modifications available, we’re able to make sure you exercise in a smart, safe, sensible and enjoyable way while achieving the very best results.
Can I do a workout in your gym without doing a class?
We’re a group exercise studio focussed on community, not a gym where you come and do your own thing. Every session at inLIFE is a guided exercise experience in a group with an instructor leading the way. So no, you can’t come along at any time and do your own workout.
How long is an inLIFE Wellness class?
Our Reformer Pilates classes and most Fusion classes are 45mins. Some Fusion classes differ slightly and can be confirmed through the class description on the app. We recommend arriving 10 minutes early, especially for your first class, so you can familiarise yourself with the reformer and meet your instructor.
What membership options are available?
We offer a range of weekly membership options, as well as a variety of class packs to suit your needs. You can find all options on our website and app for review or purchase, or you can reach out to your local inLIFE studio for support and guidance to find the option that suits you best.
Can I attend multiple studios?
Yes, our memberships and class packs are flexible and allow you to attend multiple inLIFE studios. We do ask that you attend your home studio the majority of the time.
Is there a minimum age at inLIFE Wellness
Yes, to attend our group classes independently, you must be 16 years or over. Ages 14-16 can attend our group classes, however they must have parental consent and supervision during the class, and a waiver will need to be completed.
What should I wear to class?
Comfortable active wear is usually your best bet! Something that makes you feel confident and easy to move in. Grip socks are also required for safety and hygiene. Most studios sell grip socks in studio. Please reach out to your local studio for further information.
How does the Waitlist work?
Your favourite class is booked out? No problem at all. Join the waitlist! Pop yourself on the waitlist through the app, same way as you would book a class. You will immediately receive confirmation of your waitlist request; you can also check your waitlist position on the app at any time. Once a class position becomes available, you will be notified by SMS/email. You will then have a 2-hour window to accept or decline the class position through our app. If you do not respond within the 2-hour window, or decline your place, you will be removed from the waitlist, and the place will be offered to the next person on the waitlist. If you confirm your place, you will receive another notification confirming your class position.
Do your memberships have contracts?
Our weekly memberships don’t have contracts, and if you need to stop coming for any reason just send your home studio an email so they can assist or provide options. We want you to come along to the studio because you want to be there – not because we’ve tied you down.
Can I pause my membership?
Yes, absolutely! We understand life gets busy, and our flexible memberships are designed to support you. If you ever can’t come to the studio for a week or more, for any reason, let your home studio know and we can place your membership on hold while you’re out of action.
What is the class cancellation policy?
Classes must be cancelled at least 12 hours before your class starts. Classes can be cancelled through the app or by reaching out to your home studio. Classes cancelled after the 12-hour window may incur a late cancellation fee and loss of class credit.
I’m running late, can I still join the class?
For safety reasons, all of our classes include a warmup and cool down. If you are more than 5 minutes late to your class, the instructor may advise you are unable to join or if it is a full class, your place may be given away to a member on the waitlist. You may also incur a late cancel fee or lose your class credit.
I’m pregnant, can I attend inLIFE Wellness classes?
Yes, absolutely. Our instructors are trained in pregnancy modifications and can support you at any stage of your pregnancy journey. We often get members attending until late in their pregnancy. We recommend consulting your healthcare provider if required to ensure group reformer and fitness classes are appropriate for you and if there is any movement you should avoid. Please let your instructor know how far along you are prior to the class starting so modifications can be discussed.
When can I return to inLIFE Wellness classes after birth?
We ask that you wait until your 6-week check up with your GP/Healthcare provider to ensure it is appropriate for you to return to group classes. Please advise your home studio if there is any important information your instructor should know. Our instructors are trained for post-natal modifications.
I have an injury, can I attend inLIFE Wellness classes?
In most cases, yes. Our instructors are trained in injury modifications. However, we do recommend consulting your healthcare provider if required to ensure group reformer and fitness classes are appropriate for you and if there is any movement you should avoid. Please let your instructor know of any injuries, medical conditions, or movement limitations before class.
Can I bring my baby or child to an inLIFE class?
Due to space limitations, our studios don’t offer a creche. To comply with safety and insurance requirements, children are not permitted in our studios during classes. Some select studios offer Mums & Bubs classes and we recommend reaching out to your local studio for further information.
Can’t find the answer?
If you can’t find what you’re looking for, call or email your home or local inLIFE Wellness studio. We’d love to chat with you and provide an answer.
READY TO DISCOVER A STRONGER, FITTER AND HAPPIER YOU?
With welcoming studios across Australia, New Zealand and the United States, your inLIFE Wellness community is closer than you think.
Find your nearest studio and book your 7-day trial today. We can’t wait to welcome you.